1. REFUND POLICY
We offer refunds on services only if the service has not been rendered or if there is a valid issue with delivery or quality. Refund requests must be made within 30 days of purchase or as scheduled.
Please contact us at Info@yofoxy.com with your service details and reason for the refund. Approved refunds will be credited to your original method of payment within 7 business days.
2. CANCELLATION POLICY
- You may cancel a scheduled service up to 12 hours before the service start time.
- Cancellations made after this period may incur a cancellation fee, be non-refundable, or depends on the specific payment as scheduled.
To cancel, please email us at Info@yofoxy.com with your order reference.
3. SERVICE DELIVERY POLICY
- We do not ship physical products. Our services are delivered either digitally or in person, depending on the nature of the service.
- For digital services, the access of the deliverables will be provided via email, within 14 business days of purchase or as scheduled.
- For scheduled services (e.g., consultations), you will receive confirmation of your appointment via email. It is your responsibility to ensure your availability at the agreed time.
If you do not receive your service as expected, please contact us at Info@yofoxy.com so we can resolve the issue promptly.